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About Polyline I FAQ I Privacy Statement I Employment I Location I Terms & Conditions
Polyline LLC. offers the largest selection of stock packaging for DVD, CD, VHS and audio for businesses, government and public institutions and media professionals. Since 1972, Polyline has served the duplication and replication industry with immediate shipment of high quality stock media packaging, a vast product selection and a knowledgeable and helpful staff. We are dedicated to helping you save time and money by sending you the right products right away so your projects are completed on-time and on-budget.
Why does Polyline use cookies?
Our web servers place and read "cookies" on our site's visitors' computers for a variety of purposes. Cookies are small data files that are stored on an Internet user's computer by a web server. One important use of cookies is to validate your identity while you are logged in to our site.
Consequently, if your browser does not accept session cookies, you will be unable to use our shopping cart service. You will, however, be able to browse our site as a visitor. The information Polyline collects from cookies and web server logs is used to administer the web service and customize information you receive when visiting our site. Polyline may also use the information from cookies and web server logs to analyze and improve our web service offerings.
How do I enable my computer to accept cookies?
Click here for additional help on how to enable your computer to accept cookies.
How do I access the Polyline site without cookies enabled?
If your browser does not accept session cookies, you will be unable to add items to your shopping cart, or complete the shopping cart process.. You will, however, be able to browse our website as a visitor. Read Polyline's privacy statement for more information.
We respect our customer’s privacy and therefore do not rent, sell or trade names and addresses with any other organization.(more)
How fast can I get my order?
We ship most orders the same day, if ordered by 3:30PM Central time (Mon - Fri). Many of our customers receive their goods the next day. Expedited delivery services are available for customers outside our next-day ground service areas.
What are your hours?
Our Inside Sales/Service Representatives are available from 7:30AM to 7:00PM central time, Monday - Friday. Our website is open 24/7 for your convenience. Our will call hours are from 9:00AM to 4:00PM, Monday - Friday.
How do you ship?
We ship UPS ground unless expedited shipping is requested. Larger shipments go by common carrier. We work hard to minimize your freight costs. All UPS shipments are prepaid and the freight charges are added to your invoice. Common carrier shipments are sent freight collect whenever possible. Sorry, no COD's. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Polyline or other parties only as an estimate.
Do you have a minimum order?
No, but we do have a small order charge of $9.50 for orders under $100.00 for NON-INTERNET orders only.
What are my payment options?
Visa, Mastercard, Discover, American Express, wire transfer, money order, or check. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
A line of credit (1%-10/net 30) can be established upon request for those customers who meet our volume and credit criteria. For open account applications, please allow 3 business days for your references to reply.
How do I get a catalog?
Just fill out the catalog request form and we'll drop one in the mail to you.
Do you provide duplication or custom printing?
We offer custom printed blank CD-Rs and DVD-Rs but do not provide duplication or replication services.
Do you accept orders from outside the U.S.?
We can ship to most locations outside the U.S. Please call and speak with one of our Inside Sales Representatives.
What is your return policy?
Authorized returns are accepted within 30 days of shipment. There is a 15% restocking charge for non-defective merchandise. However, due to the nature of sealed recordable media, we cannot accept returns of blank media once the packaging has been opened. See our Terms and Conditions page for full details.
None at this time.
E-mail:
sales@polylinecorp.com
Phone:
800-701-7689 or 630-993-2700 (local number)
Fax:
800-816-3330
Corporate Offices and Midwest Warehouse (Chicago):
845 N Church Court
Elmhurst, IL 60126
West Coast Warehouse (Los Angeles):
4408 W Vanowen Street
Burbank, CA 91505-1134
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